PRIVACY POLICY

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form or inquiry forms
  • Subscribe to our newsletter
  • Communicate with us via email or phone
  • Book our photography services

This may include your name, email address, phone number, event date, project details, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Schedule consultations and photography sessions
  • Send you updates about our services (if you've subscribed)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Legal authorities when required by law or to protect our rights

Photography Services

When you book our photography services, we may collect additional information including:

  • Event details, venue information, and special requirements
  • Contact information for other parties involved in your event
  • Payment information (processed securely through third-party providers)

Photographs taken during our sessions may be used for portfolio and marketing purposes unless you specifically opt out in writing.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Analytics

Our website uses cookies and third-party analytics and marketing tools to improve your experience and understand how visitors use our site. These tools are loaded via Google Tag Manager (GTM) and include:

  • Google Analytics — tracks anonymous usage data such as pages visited and time on site (analytics_storage)
  • Facebook Pixel — used for measuring the effectiveness of our advertising on Facebook and Instagram, and for remarketing purposes (ad_storage)

When you first visit our website, you will be asked to accept or decline cookies. None of the above tracking tools are activated until you explicitly accept. If you decline, or close the banner without choosing, no tracking data is collected.

You can withdraw your consent at any time by clearing your browser cookies and local storage for this site, which will cause the consent banner to reappear on your next visit. You can also control cookie settings directly through your browser preferences.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for photography usage

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@rossellagallo.com.au

Phone: +61 424 816 610

Address: Brisbane, Queensland, Australia

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Last updated: 6 April 2026